Job description

Business Office Manager

Priority Management Group

Priority Management Group’s vision is to be the preferred provider of care and employer of choice by exceeding the expectations of our residents and their families, creating an exceptional work environment for our staff and promoting excellence in our quality of services provided. We are looking for a full-time Business Office Manager to be a part of our incredible team and who has the same vision.

Position Summary:

The Business Office Manager (BOM) is a key and visible team member working directly with residents, families and staff; is responsible for the timely and accurate input of demographics and payer information within the accounting system that interfaces with the central billing office; is directly involved in the maintenance of trust accounting records, census information, Medicaid and Hospice billing, Resident statements, and payment processing; and is the primary individual responsible for the timely collection of Medicaid, Hospice and Private payers in accordance with federal, state and local standards, guidelines and regulations that govern long-term care facilities.

Experience:

• Computer usage experience along with other office equipment knowledge is required.
• Candidates with Long-term Care or Skilled Nursing Facility BOM experience is required, minimum 2 years

Duties:

• Review AR for assigned payers and work with Administrator and Regional resources to achieve and maintain 98% or higher collections.
• Maintain financial files for resident admission papers, state and Medicare reimbursement documents, insurance and ID cards, and other documents related to each resident.
• Coordinate meetings with all new Residents/Responsible Parties to set expectations and collect accounts receivable amounts due.
• Maintain accurate census daily for the facility and attend all daily and weekly meetings focused on census and case mix.
• Complete receipt records, post deposits, run cash receipts batch listings, research/prepare/post cash and credit adjustments.
• Audit discharged accounts and process interim and final refund paperwork each week per guidelines.
• Administer and reconcile Resident Trust Accounts and petty cash distribution with documentation adhering to all applicable regulations.
• Answer family inquiries regarding billing statements and refunds.
• Accurately complete Triple Check for all third party payers within strict monthly timelines to ensure timely billing.
• Assist Responsible Parties with Medicaid Applications, to include tracking open Medicaid Pending cases and working with Caseworkers to provide information as needed to achieve Resident approval for coverage.
• Bill Hospice timely and accurately per established calendar to all providers and research/rebill all denied or partial paid claims.
• Bill Medicaid timely and accurately per established calendar and research/rebill all denied or partial paid claims.
• Maintain relationship with ancillary providers weekly and enter all ancillary charges on strict deadlines monthly.

Benefits:

• Insurance to include: Health, Dental, Vision, Life, Long-term Disability, and other ancillary plans
• Paid Time Off

JOB QUALIFICATIONS

Education/Certification:

• Must possess, at a minimum, a High School Diploma or equivalent

Specific Requirements:

• Must possess the ability to plan, organize & complete daily, weekly and monthly requirements as calendared in a fast paced environment.
• Must be able to comprehend complex insurance and reimbursement information.
• Must collaborate with team members in other departments to ensure proper documentation and billing for all Resident stays.
• Must be able to read, write, speak, and understand the English language
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Leesville, LA: Relocate before starting work (Required)

Work Location: In person